Unmute yourself within your device settings

Unmute your Windows device

1. On your computer, open Sound settings.
2. Click Recording.
3. Double-click Microphone.
4. Select Levels.
5. Make sure that the microphone is on.
6. To raise the volume, move the volume slider.
7. Click OK.

Unmute your Mac device

1. On your computer, go to System Settings.
2. Click Sound and then Input.
3. Make sure that the microphone is on.
4. To raise the volume, move the volume slider.

The volume setting will save automatically.